Human Resource Management

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization have had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

Course curriculum

  • 1

    Module 1: Getting Started

    • Getting started

    • Learning Objectives

    • Pre-Assignment Review
  • 2

    Module 2: A History of Human Resources

    • A Brief History

    • What is Human Resources Today?
  • 3

    Module 3: The Interview Process

    • The General Format

    • Types of Questions

    • Do"s and Don"ts
  • 4

    Module 4: Employee Orientation

    • The Orientation Process

    • The Role of Management and the Role of Human Resources

    • Tips and Tricks
  • 5

    Module 5: Following Up with New Employees

    • Daily Checklist for the First Week

    • Following Up at the End of the Week

    • Weeks and Months Later
  • 6

    Module 6: Workplace Safety

    • Understanding Your Role and Responsibilities

    • Understanding Local Rules

    • Understanding Industry-Specific Rules
  • 7

    Module 7: Dealing with Harassment And Discrimination

    • Defining Harassment

    • Types of Workplace Discrimination

    • A Manager"s Responsibility

    • An Employer's Responsibility
  • 8

    Module 8: Workplace Violence

    • Defining Violence

    • A Manager's Responsibility

    • An Employer's Responsibility
  • 9

    Module 9: Managing Employee Performance

    • Choosing the Time and Place For Feedback

    • Types of Employee Appraisals

    • Using the Feedback Sandwich

    • Encouraging Growth and Development
  • 10

    Module 10: Disciplining Employees

    • Understanding Your Role

    • Understanding Your Choices

    • Having the Meeting

    • Following Up
  • 11

    Module 11: Terminating Employees

    • Documenting Events

    • Preparing for the Decision

    • Making the Decision

    • Communicating the Decision