Accountability in the Workplace Course

Accountability helps to ensure that every employee will take responsibility for their performance and behaviours, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.

The Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace.

Course curriculum

  • 1

    Module 1: Getting Started

    • Objectives
  • 2

    Module 2: What is Accountability?

    • Defining Accountability

    • Personal Accountability

    • Being Held Accountable

    • Accountability vs. Blame

    • Understanding the Importance

    • Case Study

    • Module 2: Review Questions
  • 3

    Module 3: Creating an Accountable Workplace

    • Modeling Accountability

    • Valuing Accountability

    • The Front-Loading Benefits

    • Teamwork

    • The Accountability Cycle

    • Case Study

    • Module 3: Review Questions
  • 4

    Module 4: The C's of Accountability

    • Clarification

    • Common Purpose

    • Communication

    • Collaboration

    • Consequences

    • Case Study

    • Module 4: Review Questions
  • 5

    Module 5: Building Ownership

    • Ownership vs Accountability

    • The Ownership Mentality

    • Why Does it Matter

    • The Weight of Micromanaging

    • Sharing Your Vision

    • Case Study

    • Module 5: Review Questions
  • 6

    Module 6: Accountability in Leadership

    • What is Leadership?

    • The Role of the Organization

    • The Role of the Manager

    • The Role of the Employee

    • Strengthening Leadership Accountability

    • Case Study

    • Module 6: Review Questions
  • 7

    Module 7: The Power of Goal-Setting

    • Setting SMART Goals

    • Who's Accountable

    • Identifying Your "Why"

    • Goal Lengths

    • Remaining Loyal to Your Goals

    • Case Study

    • Module 7: Review Questions
  • 8

    Module 8: Feedback as a Tool

    • Choosing Positivity

    • Considering the Time Frame

    • Giving Feedback

    • Receiving Feedback

    • Creating an Action Plan

    • Case Study

    • Module 8: Review Questions
  • 9

    Module 9: Effective Delegation

    • What is Delegation

    • How to Delegate

    • When to Delegate

    • Whom Should You Delegate

    • Dismissing Delegation

    • Case Study

    • Module 9: Review Questions
  • 10

    Module 10: Barriers to Accountability

    • Closed Communication

    • Failure to Meet Expectations

    • Lack of Self-Confidence

    • Lacking Alignment

    • Overcoming Obstacles

    • Case Study

    • Module 10: Review Questions
  • 11

    Module 11: The Benefits of Accountability

    • Improving Performance

    • Building Trust and Integrity

    • Employee Engagement

    • Workplace Satisfaction

    • Dedication to Your Role

    • Case Study

    • Module 11: Review Questions
  • 12

    Wrapping Up

    • Lessons Learned

    • Completion of Action Plans and Evaluations